Author products and services

ENNEAGRAM – Self-Service (António Cordeiro)

Serve yourself in one or more days of discovering 9 personality styles related to the personal and deep motivation of each individual.
The importance of enneagram in companies is related to something vital in any human activity – interpersonal relationships
Come and get to know and understand better yours and others personality through a millennial tool that was recently published on Forbes Magazine 2017.

To Whom:

Do you like self-development? Do you believe that self-development is an essential skill nowadays?
Do you like the idea of developing your interpersonal relations, conflict management, improving your individual performance and your team trough 9 styles of behaving or 9 ways of seeing the world?
Join us in a course with several levels where you can find a tool used by references such as Nasa, Disney, Apple, Jonhson & Jhonson, among others.

If you wish to have more detailed information please feel free to contact us through:
welcome@top-service-academy.com
More contents about this course coming soon.


AVIATION CRM (Crew Resource Management) at our service (Armindo Martins)

It’s astonishing the level on which we can learn and apply aviation industry principals to any company or team.
CRM discipline, in particular, deals with non-technical skills and behavior aspects that can be applied to any individual, team or organization.
Armindo Martins is frequently invited to congresses and conferences where he shares his knowledge, mainly in the medical and surgery industry.
Captain Armindo Martins, prepared for the Top Service Academy a course based on these principals where the application can be felt and lived even during the course.

“CRM in aviation is the effective use of all the available resources in terms of human factors to assure the safety and the efficiency of a flight reducing the error possibilities and avoiding stress.
The importance of the CRM discipline and its utility promoting safety and efficiency makes it regulated and recognized worldwide.
CRM covers a wide range of knowledge, abilities and attitudes, as well as communication, loose of situational conscience, problem solving, decision making process, leadership, team work, among others.
CRM is a permanent search of threats so that everything is well done always at the first time!”

Armindo Martins – TAP Captain and CRM responsible.
To Whom:

It’s an ideal course for teams.
Every individual can assist this course if he/she is interested in understating more about this discipline with or without leadership roles.
If you and your team want to learn more about your non-technical skills and their importance on your performance join us in some days of intensive learning and application of this principals to avoid major errors, manage conflicts or other issues that can subsist for not knowing and applying this discipline.

If you wish to have more detailed information please feel free to contact us through:
welcome@top-service-academy.com
More contents about this course coming soon.


To Serve in a PHARMACY (Lurdes Gameiro)

“24 hours service”?,
More than to be open 24 hours we have to Top-Serve in the Pharmacy!

To Whom:

Pharmacy and pharmaceutical professionals.

If you wish to have more detailed information please feel free to contact us through:
welcome@top-service-academy.com
More contents about this course coming soon.


Luxury HOTELS principles applied to organizations (Michael Oliveira)

If you wish to have more detailed information please feel free to contact us through:
welcome@top-service-academy.com
More contents about this course coming soon.


To serve on the WEB (Susanna de Gioia)

If you wish to have more detailed information please feel free to contact us through:
welcome@top-service-academy.com
More contents about this course coming soon.

Icons made by Freepik from www.flaticon.com

Scroll Up